Description
Support services for end user client computing including Tier 1 and 2 help/service desk, deskside support, adds/moves/changes, workspace technical support, audio/video (A/V, VTC) conferencing, and printer support. A/V and VTC includes support services typically used in conference rooms and dedicated telepresence rooms to enable workforce communications. Printer support includes Managed Print Services (MPS) for multifunction printers (print, scan, fax, copy).

Excludes
Mobile device support.

Possible NAICS Codes
541519 – Other Computer Related Services
811210 – Electronic and Precision Equipment Repair and Maintenance
541512 – Computer Systems Design Services
541511 – Custom Computer Programming Services
334111 – Electronic Computer Manufacturing
541330 – Engineering Services
513210 – Software Publishers
517111 – Wired Telecommunications Carriers
541513 – Computer Facilities Management Services
333310 – Commercial and Service Industry Machinery Manufacturing