Description
Business Application off-the-shelf software delivered by perpetual license, which also encompasses enterprise level software enabling mission capability and business operational support.

Includes
Software that is licensed for use indefinitely. This can also be referred to as perpetual, indefinite, permanent, continuous, or ever lasting.

Excludes
Excludes end-user productivity software.

Possible NAICS Codes
541519 – Other Computer Related Services
513210 – Software Publishers
334111 – Electronic Computer Manufacturing
541512 – Computer Systems Design Services
541511 – Custom Computer Programming Services

Description
Hardware, software, and other equipment for end user client computing including Tier 1 and 2 help/service desk, deskside support, adds/moves/changes, workspace technical support, audio/video (A/V, VTC) conferencing, workspace, collaboration and productivity software, and printers. A/V and VTC includes equipment typically used in conference rooms and dedicated telepresence rooms to enable workforce communications. Workspace includes physical desktops, laptops, thin client, and peripherals (monitors, mouses, keyboards). Helpdesk and Deskside support includes hardware, software and equipment needed to troubleshoot, repair, and manage client computing devices. Collaboration and productivity software includes tools used to author, create, collaborate and share documents and other content.

Includes
Software for e-mail, communications, messaging, word processing, spreadsheets, presentations, desktop publishing, graphics and others. Software that is licensed for use indefinitely. This can also be referred to as perpetual, indefinite, permanent, continuous, or ever lasting.

Possible NAICS Codes
541519 – Other Computer Related Services
334111 – Electronic Computer Manufacturing
459410 – Office Supplies and Stationery Retailers
339999 – All Other Miscellaneous Manufacturing
334118 – Computer Terminal and Other Computer Peripheral Equipment Manufacturing
513210 – Software Publishers
334610 – Manufacturing and Reproducing Magnetic and Optical Media
334112 – Computer Storage Device Manufacturing
811210 – Electronic and Precision Equipment Repair and Maintenance

Description
Support services, delivered as a service contract (SaaS or Subscription) involved with the analysis, design, development, code, test and release packaging services associated with application development projects, as well as off-the-shelf Business software.

Includes
Software that is licensed for use over a defined period of time. This can also be referred to term, temporary, provisional, or short-term.

Excludes
End-user productivity software.

Notes
Software as a Service, Service Contracts, Subscription based software provisioning, and device rentals are considered services.

Possible NAICS Codes
541519 – Other Computer Related Services
513210 – Software Publishers
541511 – Custom Computer Programming Services
541512 – Computer Systems Design Services
334111 – Electronic Computer Manufacturing
518210 – Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
519290 – Web Search Portals and All Other Information Services

Description
Telecom access and other usage billing services. Includes internet, cellular services, landline and telephone services. Transport services for data and voice network circuits and associated access facilities and services.

Includes
Includes dedicated and virtual data networks, usage associated with standard telephone calls, and 800 number service.Software that is licensed for use over a defined period of time. This can also be referred to term, temporary, provisional, or short-term.

Notes
Software as a Service, Service Contracts, Subscription based software provisioning, and device rentals are considered services.

Possible NAICS Codes
517111 – Wired Telecommunications Carriers
541519 – Other Computer Related Services
517112 – Wireless Telecommunications Carriers (except Satellite)
517810 – All Other Telecommunications
517122 – Agents for Wireless Telecommunications Services
517410 – Satellite Telecommunications
517121 – Telecommunications Resellers

Description
Computing hardware and software products for servers and converged appliances, such as physical and virtual server environments, tools, operating systems (Windows, Linux, UNIX) and virtualization software.

Includes
Software that is licensed for use indefinitely. This can also be referred to as perpetual, indefinite, permanent, continuous, or ever lasting.

Excludes
Excludes products for High Performance Computing.

Possible NAICS Codes
334111 – Electronic Computer Manufacturing
541519 – Other Computer Related Services
513210 – Software Publishers
423430 – Computer and Computer Peripheral Equipment and Software Merchant Wholesalers
541512 – Computer Systems Design Services
811210 – Electronic and Precision Equipment Repair and Maintenance

Description
Application development software delivered by perpetual license, consisting of analysis, design, development, code, test and release packages associated with application development projects.

Includes
Software that is licensed for use indefinitely. This can also be referred to as perpetual, indefinite, permanent, continuous, or ever lasting.

Excludes
Excludes end-user productivity software.

Possible NAICS Codes
541519 – Other Computer Related Services
513210 – Software Publishers
334111 – Electronic Computer Manufacturing
541512 – Computer Systems Design Services
541511 – Custom Computer Programming Services
423430 – Computer and Computer Peripheral Equipment and Software Merchant Wholesalers

Description
Support services for activities involved with application development and support to include analysis, design, development, coding, testing, and release packaging, as well as support of off-the-shelf Business Applications.

Includes
User Research, Human Center Design, Development/Security/Operations (DevSecOps), Customer Experience (UX)

Notes
Application development for new software projects and support for existing applications.

Possible NAICS Codes
541519 – Other Computer Related Services
541512 – Computer Systems Design Services
541511 – Custom Computer Programming Services
513210 – Software Publishers
518210 – Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
541513 – Computer Facilities Management Services
334111 – Electronic Computer Manufacturing
541330 – Engineering Services
541611 – Administrative Management and General Management Consulting Services
517112 – Wireless Telecommunications Carriers (except Satellite)

Description
Hardware, software, and other equipment needed for specialized High Performance Computing (HPC) systems used in solving complex computational problems through massive concurrent use of computing resources and parallel processing techniques.

Includes
Software that is licensed for use indefinitely. This can also be referred to as perpetual, indefinite, permanent, continuous, or ever lasting.

Possible NAICS Codes
541519 – Other Computer Related Services
334111 – Electronic Computer Manufacturing
513210 – Software Publishers
334118 – Computer Terminal and Other Computer Peripheral Equipment Manufacturing
811210 – Electronic and Precision Equipment Repair and Maintenance
423430 – Computer and Computer Peripheral Equipment and Software Merchant Wholesalers
541512 – Computer Systems Design Services

Description
Digital network communications hardware, software, and other equipment used within the core data centers and work areas, connecting end users to the organization's Local Area Network (LAN). Wide Area Network (WAN) digital transmission equipment, supporting hardware and software directly connecting data centers, offices and third parties. Includes 1) external digital network transport equipment (Outside Plant) physical communications infrastructure connecting to LAN/WAN end points 2) copper and fiber communications systems, and 3) cellular infrastructure such as towers, repeaters, switching systems dedicated for cellular communication. Products and tools that enable or distribute voice services through on-premise digital equipment including PBX, VoIP, voicemail and handsets.

Includes
Software that is licensed for use indefinitely. This can also be referred to as perpetual, indefinite, permanent, continuous, or ever lasting.

Possible NAICS Codes
541519 – Other Computer Related Services
334111 – Electronic Computer Manufacturing
335921 – Fiber Optic Cable Manufacturing
334417 – Electronic Connector Manufacturing
335999 – All Other Miscellaneous Electrical Equipment and Component Manufacturing
513210 – Software Publishers
334419 – Other Electronic Component Manufacturing
333310 – Commercial and Service Industry Machinery Manufacturing
334290 – Other Communications Equipment Manufacturing
517111 – Wired Telecommunications Carriers

Description
Hardware and software products supporting IT Management services. Includes Enterprise Architecture (EA), Financial Management, and Strategic Planning. EA includes services supporting business, information, application and technical architecture to drive standardization, integration and efficiency among business technology solutions. Financial Management includes services involved in the planning, budgeting, spend management and chargeback of IT expenditures and the costing of IT products and services. IT Management and Strategic Planning include senior professional and administrative support services facilitating centralized IT strategy and planning.

Includes
Software that is licensed for use indefinitely. This can also be referred to as perpetual, indefinite, permanent, continuous, or ever lasting.

Possible NAICS Codes
541519 – Other Computer Related Services
334111 – Electronic Computer Manufacturing
513210 – Software Publishers
423430 – Computer and Computer Peripheral Equipment and Software Merchant Wholesalers
334118 – Computer Terminal and Other Computer Peripheral Equipment Manufacturing
541512 – Computer Systems Design Services
541511 – Custom Computer Programming Services
811210 – Electronic and Precision Equipment Repair and Maintenance

Description
Hardware, software, and other equipment for tiered or Enterprise data center facilities that house and protect critical IT equipment.

Includes
Software that is licensed for use indefinitely. This can also be referred to as perpetual, indefinite, permanent, continuous, or ever lasting.

Possible NAICS Codes
541519 – Other Computer Related Services
334111 – Electronic Computer Manufacturing
513210 – Software Publishers
334118 – Computer Terminal and Other Computer Peripheral Equipment Manufacturing
334210 – Telephone Apparatus Manufacturing
541512 – Computer Systems Design Services
518210 – Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

Description
Computing hardware and software products for traditional mainframe computers and operations running legacy operating systems.

Includes
Software that is licensed for use indefinitely. This can also be referred to as perpetual, indefinite, permanent, continuous, or ever lasting.

Possible NAICS Codes
541519 – Other Computer Related Services
334111 – Electronic Computer Manufacturing
513210 – Software Publishers
334118 – Computer Terminal and Other Computer Peripheral Equipment Manufacturing
423430 – Computer and Computer Peripheral Equipment and Software Merchant Wholesalers
811210 – Electronic and Precision Equipment Repair and Maintenance
541512 – Computer Systems Design Services
334112 – Computer Storage Device Manufacturing

Description
Hardware, software, and other equipment needed for specialized High Performance Computing (HPC) systems used in solving complex computational problems through massive concurrent use of computing resources and parallel processing techniques.

Includes
Software that is licensed for use indefinitely. This can also be referred to as perpetual, indefinite, permanent, continuous, or ever lasting.

Possible NAICS Codes
541519 – Other Computer Related Services
334111 – Electronic Computer Manufacturing
334112 – Computer Storage Device Manufacturing
334610 – Manufacturing and Reproducing Magnetic and Optical Media
334118 – Computer Terminal and Other Computer Peripheral Equipment Manufacturing
513210 – Software Publishers
333310 – Commercial and Service Industry Machinery Manufacturing
336413 – Other Aircraft Parts and Auxiliary Equipment Manufacturing

Description
Support services for delivery processes including IT Service Management (ITSM), Project Program and Portfolio (PPM), and Operations Centers (NOC, GOC). ITSM processes include incident, problem and change management services as part of the ITSM program. IT Project Management includes support for agile and continuous improvement/development (CI/CD).

Excludes
Tier 1 and 2 Help Desk.

Possible NAICS Codes
517112 – Wireless Telecommunications Carriers (except Satellite)
541519 – Other Computer Related Services
517122 – Agents for Wireless Telecommunications Services
517111 – Wired Telecommunications Carriers
513210 – Software Publishers
541512 – Computer Systems Design Services
541511 – Custom Computer Programming Services
517410 – Satellite Telecommunications
334111 – Electronic Computer Manufacturing
517810 – All Other Telecommunications

Description
Hardware, software, and other equipment needed to support non-tiered data center facilities; computer rooms, MDF/Telco closets, such as racks, cabling, and management systems.

Includes
Software that is licensed for use indefinitely. This can also be referred to as perpetual, indefinite, permanent, continuous, or ever lasting.

Possible NAICS Codes
541519 – Other Computer Related Services
334111 – Electronic Computer Manufacturing
517111 – Wired Telecommunications Carriers
339999 – All Other Miscellaneous Manufacturing
513210 – Software Publishers
423430 – Computer and Computer Peripheral Equipment and Software Merchant Wholesalers
334118 – Computer Terminal and Other Computer Peripheral Equipment Manufacturing